First of all, the customer support is top notch. Available 24/7, friendly, frequent update on order/shipping status, and what not. Sundara was very well packed by theaudiostore.in - if you don't believe it took 10min for me to take off the sundara from the retail box.
And, i appreciate and thanks theaudiostore(TAS) for delivering the product before estimate data. But, I recommend to purchase on monday or tuesday, as logistic partner doesn't work on weekends and your parcel will be kept with logistic on weekends.
The only expectation from TAS, please provide us free replacement/exchange (no return shipping charges). And also, exchange of product when the customer doesn't like the sound profile of the audio gear. For now, even if there is some damage customer need to pay for the return shipping. Because of which, i am unable to recommend TAS unless you get lowest price at TAS.
I won't talk about the sound much, but sundara is drivable and gets very loud by Dell Latitude 3400 Laptop. I don't have dedicated amp/dac as of now. And, without amp/dac i really can't say its a steal deal. But, for me it is a good deal, as the sundara sound signature is very close to my liking 👌. well controlled and extended bass... no over-powering mid-range. and sparkly treble 💕