All products purchased on The Audio Store will be acceptable for returns only if:
•Dead on arrival (DOA)
•Wrong product received
•Physical damage in transit
Replacement request is acceptable only within 7 days from the date of delivery. In case of wrong/damage/defective products please notify us by email (with images) within 24 hrs after receiving the product.
•If your product is within the return window, please fill the replacement request form. Your request will be responded within 48 hrs providing you with a RMA number and the return shipping details.
•Please self-ship the product within 48hrs only after the return request is approved.
•Please ensure that the product is returned to our warehouse within 7 working days post approval.
•The Audio Store will not be liable if the product is damaged in transit during return and received without its original packing and accessories.
•Once the validation and verification of the return is done, your replacement will be shipped within 3 working days.
You can raise a refund request only if we fail to deliver a prepaid order.
Product shipped in 24 working hours after order received.
You can cancel your order before it has been shipped. We'll refund the full amount you've paid for such a cancellation.