All products purchased on The Audio Store will be acceptable for returns only if:

•Dead on arrival (DOA)

•Manufacturing Defect

•Wrong product received

•Physical damage in transit

Replacement request is acceptable only within 7 days from the date of delivery.

In case of wrong/damage/defective products please notify us by email (with images & unboxing video) within 24 hrs after receiving the product.

7 Days replacement policy is not valid for Earpads,Eartips, Cases & Cover, OTG Cable, Audio Converter & Adapter, Tubes, Audio Experience At Home Products,Filter,Demo On Sale,Preowned Products.

•If your product is within the return window, please fill the replacement request form. Your request will be responded within 48 hrs providing you with a RMA number.

•Your order will be picked up within 48hrs after the return request is approved.

•Please ensure that the product is packed well for shipping along with original packing and all the accessories.

•Your replacement will be shipped within 3-15 working days after verification process. Subjective to the availability of the product.

You can raise a refund request only if we fail to deliver a prepaid order.

Product shipped in 24 working hours after order received.

You can cancel your order before it has been shipped. We'll refund the full amount you've paid for such a cancellation.


Pre-Order

We will be unable to cancel pre-order.

Preowned Products

We will be unable to cancel Preowned products order.

No Cost EMI

EMI transaction charges will get deducted while refund.

All images shown are for illustration purposes only, actual product may vary in colour.

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