Replacement, Returns, Refunds & Cancellations
7-Day Replacement Policy
Products purchased on The Audio Store are eligible for replacement only in the following cases:
- Dead on Arrival (DOA)
- Manufacturing defect
- Wrong product received
- Physical damage in transit
Replacement requests are accepted only within 7 days from the date of delivery.
For wrong, damaged, or defective products, please notify us by email within 24 hours of delivery, along with clear images and a complete unboxing video.
Please note: the 7-day policy provides a replacement only; refunds or returns are not offered under this policy. If a customer does not like the sound, performance, or personal preference of the product, it will not be covered under any return, refund, or replacement policy.
The 7-day replacement policy is not valid for Earpads, Eartips, Earplugs, Cases & Covers, OTG Cables, Audio Converters & Adapters, Tubes, Audio Experience at Home products, Filters, Demo on Sale products, or Pre-Owned products.
Issues related to the fit of in-ear, over-ear, or on-ear products are not covered under any policy.
- If your product is within the return window, please email us at hello@theaudiostore.in to request a replacement. You will receive a response within 24 to 48 working hours.
- Your order will be picked up within 48 hours after the return request is approved.
- Please ensure the product is securely packed with its original packaging and all accessories.
- Your replacement will be shipped within 3–15 working days after the verification process, subject to product availability.
Other Policy
You can raise a refund request only if we fail to deliver a prepaid order.
• Prepaid orders are shipped within 24 working hours after the order is received
(not applicable for pre-orders or non-stock products).
• COD orders are shipped only after successful telephonic confirmation, which may take 1–2 working days.
• Orders placed on government holidays or between Saturday (after 2 PM) and Sunday will be shipped on the next working day
(Prepaid orders are prioritised; COD after confirmation).
You can cancel your order before it has been shipped. We'll refund the full amount you've paid for such a cancellation.
Pre-Order
We will be unable to cancel pre-order.
Preowned Products
We will be unable to cancel Preowned products order.
No Cost EMI
EMI transaction charges will get deducted while refund.
All images shown are for illustration purposes only, actual product may vary in colour.
Some products may use brass or copper components, internally or externally. Oxidation is a natural process for these materials and is not covered under warranty or the 7-day replacement policy.
To minimise oxidation, we recommend regular cleaning of external surfaces. Internal oxidation, if it occurs, cannot be prevented or serviced.
Let customers speak for us
it was a great experience listening to all the speaker options and choosing the right speakers at the audio store.
best budget IEM under 3k
Good Quality 👍♥️
Quality is excellent everything is good
the klean iems are clean asf
The cable is heavy and sturdy, it feels premium and is durable. Definitely worth the price.
I got it for my Tanchjim Bunny IEMs because my original cable broke and it works perfectly fine with the IEMs.
Best in the segment
I mainly use it for gaming purpose and it never disappoints
Clean sound
My first IEM and its great, I love it, it's awesome
I’ll be honest — I bought the Kefine Loric Type-C for my S23 Ultra without really knowing what to expect. This is my first IEM, and I’m definitely not an audiophile or someone who understands all the technical stuff.
I just wanted something that would make my music sound better.
The first impression was good. The triangular design fits surprisingly well, it’s lightweight, and the silver finish looks premium. I mostly use it while travelling, at home and sometimes while watching movies.
Then I started playing my usual songs.
That’s when things got interesting.
I use Apple Music Lossless, and with the Loric, I started hearing little things in songs that I’d listened to countless times before. A guitar here, some background instruments there — things I simply never noticed properly with my TWS or neckband.
And once you start noticing these little details, you naturally start going back to your favourite songs just to hear what you might have missed.
The bass is another thing I really like. It has a good punch and depth, but thankfully it’s not the BOOM BOOM type. 😄 It stays in the background when it needs to and doesn’t spoil the vocals or instruments. Even around 40% volume is more than enough for me, and surprisingly, the bass still feels satisfying at lower volumes.
Vocals are clear and natural, instruments are nicely separated, and the treble has enough crispness without becoming sharp or irritating.
I’ve thrown almost everything at it — Arijit Singh, KK, Shreya Ghoshal, Sonu Nigam, Shaan, Himesh Reshammiya, Enrique Iglesias, Sean Paul, Alan Walker, Coldplay, Daddy Yankee, Punjabi songs, 90s tracks and even a little classical.
And that’s where I realised I was enjoying the music itself, not just the sound.
Before the Loric, I was using the Oppo Enco Air 3 Pro, Realme Buds Air 5 Pro, Realme Wireless 5 ANC and Boat Nirvana TWS. All of them have their strengths, but the Loric gave me a different kind of listening experience.
I honestly thought I’d miss ANC or spatial audio......I don’t.
The fit gives me enough isolation, and once the music starts, I’m not really thinking about the features anymore.
It’s also comfortable enough for long sessions. No ear pain or fatigue for me. The mic has been surprisingly good too, and for calls, 10–20% volume is usually more than enough.
What I like most about the Loric is that it doesn’t feel like it’s trying too hard. The bass doesn’t dominate, the treble doesn’t attack, and the vocals don’t get lost.
Put on something soft, and it feels relaxed and laid-back.
Put on a good dance track, and suddenly there’s a little party happening in your head. 😄
I bought my first IEM just to see what the fuss was about.
Now I’m wondering why I waited this long.
Incredible buy for the starters. First time IEM user I am impressed it is not as per everyone's taste it's specifically for the new I am users but those who have we read taste are you listening to different genres of course it has a good treble but as far as the negativity around it is concerned I don't think it's good for everyone but also in suitable tracks the trouble is punchy and would give an impress a touch to the listening experience the sound stage for music listeners is incredible the vocals are clear the subways is not what everyone wants but is what you require to listen pop or jazz or soundtracks. The basic tracks might not feel rumbing but would give an punchy experience. Not for the listeners who want to be engulfed and getting things overshadowed in music but want to feel the music from every angle.
Con- few selected calm and silent tracks might gives some distortions
This IEM has incredible sound clarity. I just love it
This dac is very nicely enhancing music quality and adding connectivity with multiple devices
Quality of earphones and the delivery were both top notch
Peak
